Privacy policy
Your Privacy is important to us
At Honey & Moss we value your privacy as much as we value our flowers. We are committed to protecting your personal information in line with the New Zealand Privacy Act 2020.
Information We Collect
To provide you with the best service possible, we collect:
Order Details: Your name, phone number, and email address and payment details (processed securely via Shopify or an event hosting platform)
Delivery Information: The recipient's name, address, and any personal messages you choose to share.
Workshop Bookings: Your contact details and any specific requirements you share with us for event planning.
Website Usage: We use cookies to understand how visitors use our site, which helps us improve your shopping experience.
How We Use Your Information
We use your data strictly for the purpose it was given:
To process and deliver your floral orders.
To manage workshop registrations and provide event updates.
To send newsletters or reminder emails, but only if you have opted in to receive them.
Sharing and Security
We do not sell or rent your personal information. We only share necessary details with trusted partners who help us operate, such as our delivery couriers and secure payment processors. We take all reasonable steps to ensure your data is stored safely and handled with care.
Photography at Workshops
We love capturing the creativity and beautiful arrangements made during our workshops. We may take photos or videos (these may include attendees) for use on our website or social media channels.
We will always check with the group before we start filming or snapping photos.
If you would prefer not to be photographed, please let us know before the workshop/party; we are more than happy to respect your privacy.
Your Rights
You have full control over your information. At any time, you can:
Ask for a copy of the personal information we hold about you.
Request that we correct or update your details.
Unsubscribe from our marketing emails.
Contact Us
If you have any questions about your privacy or how we handle your data, please get in touch with us at:
anna@honeyandmoss.co.nz
417 Cashmere Road, Westmorland. CAN, 8025 Christchurch, New Zealand
Last updated: February 3, 2026