Terms of service

Our Creative Heart & Artistry

At Honey & Moss, we don’t just arrange stems; we gather the beauty of the seasons to tell your story. Whether you’re joining us for a hands on workshop, a whimsical flower party, or trusting us with the blooms for your wedding or special day, our promise is simple:

  • For Weddings and Occasions: We aim to capture the "spirit" of your vision. While Mother Nature holds the paintbrush for the exact shade of every petal, we use our expertise to curate high-quality, intentional designs that honor your chosen palette and style.

  • For Workshops: We believe everyone has a creative spark. We provide a gentle, supportive space, premium tools, and a lush bounty of botanical treasures so you can walk away with a creation that feels uniquely yours.

The Natural Element (Substitutions)

Nature is Fickle: We work with living things, and nature doesn't always follow a blueprint. If a specific flower isn't at its peak on your day, we will use our Honey & Moss intuition to select a replacement that maintains the same texture, tone and feel. We promise the soul of the design will remain unchanged. 

Wild & Grounded (Safety & Liability)

  • Tools of the Trade: We provide the snips, thorns and tools to help you create. By joining a workshop, you agree to handle them with care. Honey & Moss isn't responsible for any "souvenir" scratches or damage to your clothing that happen in the heat of creativity.

  • Allergies: If you have a known tiff with certain pollen or plants, please let us know before we gather.

  • Your Space: If we are bringing the party to your home, we ask the host to ensure a safe, comfortable spot for us to work our magic.

  • Borrowed Beauty: Vases, arches, and structures remain the property of Honey & Moss. We may require a bond, and any broken or lost items will be invoiced at replacement value plus a 15% admin fee.

  • Aftercare: Once the flowers leave our hands, their journey is up to you! We provide care instructions to help them thrive, but we cannot be responsible for "environmental moods" like hot cars, sunny windows, or thirsty marquees.

  • The Fine Print: To the extent permitted by the Consumer Guarantees Act 1993, Honey & Moss is not liable for indirect or consequential losses.

Capturing the Magic (Social Media)

We love to document the organic beauty we create together! We may snap photos of the floral magic and the workshop hum for our website or social media.

  • Consent: By joining a workshop or party, you’re saying "yes" to being part of our portfolio. If you’re feeling camera-shy, or would prefer to keep yourself "under the moss" and off social media just let us know before we start. 

  • Copyright: Our images are our heart and soul. Please don’t copy, alter, or use them without our written "go-ahead." If you are posting photos of Honey & Moss events we would be grateful for a mention/tag to help spread the seeds for our small business. 

Bookings & Gatherings

  • Securing Your Date: To tuck your date into our calendar (for weddings or private parties), a 20% non-refundable deposit is required. The remaining balance is due 14 days before the big day.

  • Investment: All prices are in NZD (including GST).

  • Wanderlust: A small travel fee may apply for floral adventures outside the Christchurch City area.

Mossy Grounds (Cancellations)

  • Ticketed Events: As a small business, every seat counts. For this reason, tickets are non-refundable once purchased, but can be gifted to another. We just ask that you kindly let us know before the event. 

  • Cancellations: If a wedding or private party is canceled within 14 days of the date, the full balance remains due, as your special blooms will have already been whispered for and ordered.

  • If We Must Cancel: In the rare event of illness or emergency on our end, you will receive a full refund or credit for a future date.